How often have you found yourself wasting valuable time educating a person about your firm’s product, only to find out it’s just the wrong fit? Happens all the time. How many times have you found yourself in an endless game of telephone or email tag. You simply need a better way to deal with first contact situations.
CallPress’s innovative use of social media techniques eliminates telephone tag and quickly gets two business professionals who don’t know eachother to focus on the deal/sale. Here is how:
Sales Executive
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Prospect
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On his CallPress Blog defines:
- when each week to accept inbound calls (eg; M-F 4PM-6PM)
- days in advance a prospect can auto schedule a call (eg; 1 day)
- length of typical first contact call (eg; 15 minutes)
- Social markers he/she is comfortable expressing (eg; work history…)
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Each evening the exec checks the call schedule for tomorrow afternoon and cancels or reschedules calls, through using CallPress, as appropriate.
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Exec receives automatic reminders for the call as defined.
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Exec calls the prospect
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Goes to the Sales Executive’s blog
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Reviews Exec’s social markers, company offerings
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Decides to auto schedule a first contact call.
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Prospect must register with CallPress to do this and provides:
- His social markers: (name, email address…)
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Prospect can leave a video, audio, or text message describing the nature of his inquiry. Or can upload a file (eg; RFP) for the Sales Exec’s review.
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Prospect receives automatic email notification reminding him of the call the day before and 15 minutes prior to the call.
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Prospect makes sure he is available at the time of the call
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When the call happens both sides know a bit about eachothers background and employer and the reason for the call. Prior to the call the sales exec can email any additional information to be reviewed to the prospect. The sales exec has the option of only releasing his private information (eg; email address, cell phone) when he is comfortable with the prospect.
